Returns & Refunds Policy

At Gamma™, we want you to feel confident about your purchase.

We offer a 30-day money-back guarantee from the date you receive your order, in addition to your statutory consumer rights.

1. Our 30-Day Money-Back Guarantee

You may request a return within 30 days of receiving your Gamma™ product if you are not satisfied with your purchase.

To start a return, please email:

contactservice.gamma@gmail.com

Include your order number and the item you wish to return.

Any conditions must be clearly communicated before purchase and must not limit your statutory rights.

2. Your Statutory Right to Cancel

For eligible online purchases, you generally have the right to cancel your order within 14 days after receiving the goods, without giving a reason.

After notifying us of your decision to cancel, you generally have a further 14 days to send the goods back.

To exercise this right, email contactservice.gamma@gmail.com with a clear statement that you wish to cancel your purchase.

You may also use the cancellation form provided below.

3. Refunds Following Statutory Cancellation

Where the statutory cancellation rules apply, we will refund the payments required by law, including the cost of standard outbound delivery where applicable.

We will issue the refund without undue delay and within the legally required timeframe. We may wait until we receive the returned goods or evidence that they have been sent back, where permitted by law.

Refunds will be made using your original payment method unless you expressly agree otherwise.

We may make a lawful deduction for diminished value resulting from handling beyond what is necessary to inspect the goods.

4. Return Postage

For statutory cancellations, customers may be responsible for direct return costs where this was clearly disclosed before purchase.

For faulty, damaged or incorrectly supplied products, we will meet our legal obligations regarding appropriate remedies and return costs.

5. Faulty, Damaged or Incorrect Products

If your product arrives faulty, damaged, not as described or incorrect, please contact us at contactservice.gamma@gmail.com.

Your statutory rights are separate from and are not restricted by our 30-day commercial guarantee.

Depending on the circumstances, you may be entitled to a repair, replacement, price reduction or refund under applicable consumer law.

6. Hygiene and Product Condition

We will not refuse statutory cancellation or faulty-goods rights solely because a customer has tried on the product to inspect its fit, where the law protects that right.

7. Refund Enquiries

If you have any questions about a return or refund, please contact:

contactservice.gamma@gmail.com

8. Statutory Rights

Nothing in this policy excludes or limits any consumer rights that cannot legally be excluded or restricted.