Terms of Service
Terms of Service
Welcome to Gamma™.
These Terms of Service govern your use of our website and purchases made through our online store.
1. Business Information
This website is operated by:
Trading name: Gamma™
Email: contactservice.gamma@gmail.com
Website: begamma.com
2. Products
We aim to describe our products accurately, including their features, available sizes and prices.
Product photographs are provided for illustration. We will take reasonable care to ensure that images and descriptions accurately represent the products supplied.
Please read all product information and sizing guidance before ordering.
Gamma™ knee supports are not a substitute for professional medical diagnosis or treatment.
3. Orders and Contract Formation
By placing an order, you confirm that the information you provide is accurate and that you are authorised to use your selected payment method.
Before confirming your order, you will have an opportunity to review your order details and total price.
A contract is formed when [INSERT THE POINT AT WHICH YOUR STORE ACCEPTS AN ORDER, CONSISTENT WITH YOUR CHECKOUT AND CONFIRMATION PROCESS].
We will send an order confirmation by email.
If we cannot fulfil an accepted order, we will contact you and provide an appropriate refund.
4. Prices and Payment
Prices are displayed in pounds sterling (GBP), unless otherwise indicated.
Any applicable taxes, delivery charges and additional costs will be clearly presented before you place your order.
5. Shipping and Delivery
Our estimated delivery time is 7–12 [CALENDAR / WORKING] days, subject to the details in our Shipping Policy.
Please refer to our Shipping Policy for delivery destinations, charges and tracking information.
Your statutory delivery rights remain unaffected.
6. Returns and Refunds
We offer a voluntary 30-day money-back guarantee from receipt of your order.
Our Returns & Refunds Policy explains the conditions of this guarantee, your statutory cancellation rights and the process for returning goods.
Nothing in these Terms limits your statutory consumer rights.
7. Product Use
Please follow the instructions supplied with your product.
Do not overtighten the knee support. Stop using it if you experience significant discomfort, numbness, skin irritation or other concerning symptoms.
Seek advice from an appropriate healthcare professional if you are unsure whether a knee support is suitable for you.
8. Website Content
Website text, photographs, graphics and branding may be protected by intellectual property rights.
You must not reproduce protected content without the relevant permission, except where permitted by law.
9. Website Availability
We aim to keep our website accessible and accurate, but temporary interruptions or technical errors may occur.
10. Liability and Consumer Rights
Nothing in these Terms excludes or restricts liability where doing so would be unlawful.
Nothing affects your statutory rights relating to faulty, misdescribed or otherwise non-conforming goods.
11. Privacy
Please refer to our Privacy Policy for information about how personal data is collected and used.
12. Governing Law and Disputes
Business establishment: France.
Please contact us first if you have a complaint so that we can try to resolve it.
13. Changes to These Terms
We may update these Terms from time to time.
The version applicable to your purchase will be the version in effect when your order was placed, subject to applicable law.
14. Contact
For questions about these Terms, contact: